PRIVACY POLICY
Last updated: January 2026
Biliran Electric Cooperative, Inc. (BILECO) is committed to protecting your privacy. This Privacy Policy clearly explains how we collect, use, and safeguard your personal information when you use the website. By using our website, you consent to the practices described in this policy.
We may collect the following personal information to provide and improve our services:
- Name
- Email address
- Contact number
- Account or consumer details
Your personal information is strictly used for legitimate purposes, including:
- Provide and improve our online services
- Respond to inquiries, requests, and concerns
- Manage user accounts and verification (such as OTP emails)
- Provide billing information and estimates
- Improve website security and performance
We will never sell or exploit your personal information for commercial gain.
BILECO implements strict administrative, technical, and physical safeguards to protect your personal data. Access to your information is limited to authorized personnel only, and we continuously monitor our systems to prevent unauthorized access, misuse, or disclosure.
Your personal data will not be shared, sold, or rented to third parties, except:
- When required by law or regulatory authorities
- When necessary to provide or improve BILECO services
We ensure that any authorized disclosure is strictly controlled and documented.
Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but certain features may not function properly if cookies are turned off.
Under the Data Privacy Act of 2012 (RA 10173), you have the right to:
- Access your personal information
- Correct or update inaccurate information
- Request deletion or blocking of your personal data (where applicable)
All requests will be handled promptly and in accordance with the law.
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. All updates will be posted on this page, and the effective date will be revised accordingly.
For questions, concerns, or requests regarding this Privacy Policy, please contact:
Biliran Electric Cooperative, Inc.
Email: bileco1973@gmail.com / bilecocomcen@gmail.com
Telephone Number: (053) 500-9042
Mobile Number: 09052559119 / 09486749991